Return Policy

 

We are happy to assist you if you do not like any of our products or not satisfied with them.

Here are the conditions for return policy;

  • Products must be returned in original condition (i.e brand new) within original packages.
  • Returned products must be unused (i.e no cosmetics, sprays, gels, pomades, shampoos, conditioners etc.), uncut, unaltered.
  • No return labels will be provided. All costs related to return process must be paid by the customer.
  • Shipping fee will not be refunded and minimum 20% restocking fee will be applied depending on the condition of the product.
  • Shipping fee will only be refunded in case of incorrect shipment.
  • Return items will not be accepted after 21 days of the receipt.
  • For lost packages or late deliveries, we have to wait the official answer of the post office. In this case, refund process may take up to 25 business days.

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