We are happy to assist you if you do not like any of our products or not satisfied with them.
Here are the conditions for return policy;
- Products must be returned in original condition (i.e brand new) within original packages.
- Returned products must be unused (i.e no cosmetics, sprays, gels, pomades, shampoos, conditioners etc.), uncut, unaltered.
- No return labels will be provided. All costs related to return process must be paid by the customer.
- Shipping fee will not be refunded and minimum 20% restocking fee will be applied depending on the condition of the product.
- Shipping fee will only be refunded in case of incorrect shipment.
- Return items will not be accepted after 21 days of the receipt.
- For lost packages or late deliveries, we have to wait the official answer of the post office. In this case, refund process may take up to 25 business days.